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Office of the Ombudsman for Public Education

Contact us:
(202) 741-0886 | [email protected]


We help parents and students who have questions, concerns, and complaints about the DC public schools and DC public charter schools. We are independent and impartial in our approach to solving problems. We listen to all parties involved and make recommendations based on the student’s best interests.


Confidential: Our office respects visitors’ privacy and will not disclose information without the visitors consent. 

Neutral & Impartial: An ombudsperson advocates for fairness of process. An ombudsperson will hear your concerns and inform you of available options without bias. 

Independent: The Office of the Ombudsman for Public Education is an external resource separate from the public school system and State Board of Education.  

Informal: The services provided by the Office of the Ombudsman for Public Education are voluntary and not a part of administrative processes.  


All current and prospective DC public school and DC public charter school families.